Ask Us

COVID-19 Update - During the physical closure of UBC Library branches, remote services are available. Please see the UBCV and UBCO Library Services Updates pages for more information.

Our staff are working to support you! Instructional sessions and consultations are available remotely.

Email a librarian

Fill out the reference assistance form and receive a response via email.

Get personalized help

Contact one of our subject librarians, subject librarians, who can provide specialized help with your research.

Please note that not all locations are open at this time.

Call a librarian

Call the reference desk at any one of our library locations during normal hours of operation.

Visit a branch

Visit a
branch during normal hours of operation, or view branch websites to access branch-specific information.

Need help now?

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AskAway: Chat with a Librarian

To contact a specific department or person, visit our Contact Us Page.

AskAway hours (April 19-May 14, 2021):

Monday - Friday 9am - 5pm (Pacific Time)

AskAway is closed on weekends during this extension period.
Standard AskAway hours resume May 17, 2021.